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Frequently Asked Questions

Here below are the answers to the most frequent questions we get when we talk about Koullouna. Keep in mind that some things are currently still being defined, so a few of these answers may change a bit overtime.

Khabrouna, what is this all about?

Because we believe that being far doesn’t mean being disconnected, Koullouna wants to link all of you Lebanon-lovers to our country, no matter where you are, and to create a channel to contribute to the country’s development.

How does it work?

Koullouna is a subscription box that will fill your heart with warmth and love all the way from Lebanon. It’s simple, each month you will receive a surprise box with:

  1. A bundle of items shipped with love, all the way from Lebanon: A concentrate of culture, colors, tastes, smells and sounds that only your motherland has.

  2. The initiative of the month: each box will feature a lebanese initiative that has a positive impact on the country. Best part is, a small amount will be donated to the NGO so you're actually helping your country grow from afar!

What is in the box exactly? Can we choose what we want to receive?

Drum roll….. It’s a surprise! And you’ll see, the best part will be to discover what’s in it, think of it like a gift to yourself: as if it was your birthday every month!
But we can tell you this: we will do our best to have an array of different things in each box (under a new theme every time) so that everyone is happy :)

What kind of initiatives will we be supporting through Koullouna?

The AWESOME kind :) We will carefully choose the ones that strictly do good to the country and that have a positive impact on Lebanon in any way (rest assured: they will be non-political and non-religious).

Can I buy it as a gift to someone?

Of course! We can't think of a better surprise for your friend or family member! You will be able to brighten someone’s day by surprising them with Koullouna boxes right at their doorstep :)

Where and when can I buy a subscription?

We will be launching in November. In the meantime, we will be having boxes to win and a few events, so you can stay up to date with our news through the facebook and instagram pages and by subscribing to the newsletter :)

And if you are super impatient, we have prepared cool stuff to help you with the waiting, click here!

How much will it cost?

The team is still working on figuring out the final cost. For long term subscriptions, the price will, of course, be reduced.

How long is the subscription?

You can pick and choose from many options, whichever suits you best:

  • Monthly: Receive your surprise box once a month

  • 3 months: Receive a box a month, for 3 months

  • 6 months: Receive a box a month, for 6 months

  • 1 year: Receive a box a month, for 12 months

Can I cancel anytime?

There’s no engagement for life (even though we would love to keep you in our family forever :)) You can cancel your monthly subscription any time.

Will it be available everywhere in the world?

That’s the plan! We’re taking baby steps: we will start in France and grow slowly. Our next potential markets are Dubai, London, Canada and maybe New York!

If you still have unanswered questions, shoot us an email on marielle@koullounabox.com and we’ll get back to you as fast as we can!

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